install.fairie/.github/ISSUE_TEMPLATE/SupportRequest.yml

---
name: ⛑️ Support Request
description: Find out how to get answers and/or submit a support request.
labels: [question]
body:
  - type: markdown
    attributes:
      value: |
        ## 💬 Join Us on Slack!
        If you have general questions or need help implementing this project, you have several options:

        * Ask the question on **[our Slack channel](https://app.slack.com/client/T01ABCG4NK1/C01NN74H0LW/details/)** *Fast*
        * Submit a request here *Depends*
        * E-mail [help@megabyte.space](mailto:help@megabyte.space) *Slow*
        * Submit a request on any of the above for paid support (just mention you are interested in paid support) **Fastest**

  - type: textarea
    id: support
    attributes:
      label: ⛑️ Support Request
      description: Add your support request here. Detail exactly what you need help with.
    validations:
      required: true

  - type: input
    id: contributor
    attributes:
      label: 😀 Are you interested in paid support?
      description: '**Optional** For the fastest, most-effective support we offer paid services. If you are interested,
        answer *Yes* and we will get in contact with you immediately.'
      options:
        # yamllint disable-line rule:truthy
        - Yes
        # yamllint disable-line rule:truthy
        - No
    validations:
      required: false

  - type: input
    id: contributor
    attributes:
      label: 💬 How can we contact you?
      description: '**Optional** Add a way we can contact you here (especially if you want us to contact you immediately for paid support).'
      placeholder: 'Twitter: @MegabyteLabs, E-mail: help@megabyte.space, etc.'
    validations:
      required: false

  - type: markdown
    attributes:
      value: |
        ## :heart: Love Megabyte Labs?

        If you find **[Megabyte Labs](https://megabyte.space)** projects useful, please consider donating so we sustain our projects:

        <a title="Support us on Open Collective" href="https://opencollective.com/megabytelabs" target="_blank">
          <img
            alt="Open Collective sponsors"
            src="https://img.shields.io/opencollective/sponsors/megabytelabs?logo=opencollective&label=OpenCollective&logoColor=white&style=for-the-badge"
          />
        </a>
        <a title="Support us on GitHub" href="https://github.com/ProfessorManhattan" target="_blank">
          <img
            alt="GitHub sponsors"
            src="https://img.shields.io/github/sponsors/ProfessorManhattan?label=GitHub%20sponsors&logo=github&style=for-the-badge"
          />
        </a>
        <a href="https://www.patreon.com/ProfessorManhattan" title="Support us on Patreon" target="_blank">
          <img alt="Patreon" src="https://img.shields.io/badge/Patreon-Support-052d49?logo=patreon&logoColor=white&style=for-the-badge" />
        </a>